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Status Future consideration
Categories Knowledge base
Created by Jeremy Bruno
Created on Jun 24, 2024

Paste config options: Strip all inline formatting from copy/pasted text by default

What is the challenge?

Currently Aha! carries over all inline formatting from text copied outside of the system and pasted in text boxes. This functionality is useful for base HTML elements (strong, italics, headings, etc.), but creates extra work for inline elements (e.g. text color, kerning, spacing, alignment, etc.; basically anything done inline that should be handled at the stylesheet level as a best practice)

What is the impact?

Would reduce the amount of formatting work for manual copy/pasting

Describe your idea

Paste options to strip out inline formatting as described above.

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  • David
    Jul 1, 2024

    This is especially needed as part of bulk import functionality to facilitate migration of knowledge base documents to Aha!.

  • Stephanie Redl
    Jun 25, 2024

    This is super annoying! Before different fonts and font sizes were introduced, it was super easy to copy info over from an email or chat, or other tool, now you always have to grab the mouse and click on the toolbar to extend formatting options and then clear styling. An option to paste & clear styling would be AWESOME and save so so much time.