Ideas portal
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Showing 14
1
VOTE
Allow idea portal dynamic forms as part of Enterprise+ for Aha! Roadmaps
Who would benefit? Product Managers What impact would it make? This would allow better idea submission to collect conditional information based on input from other questions. How should it work? Currently this is only available for Ideas Advanced ...
0
Will not implement
1
VOTE
Mandatory Checkbox option (for T&C )
There should be checkbox option (for T&C )that should appear during sign up/form submission/voting/commenting. A user should not be allowed to proceed further or action on the portal without clicking on the checkbox thereby agreeing to T&C...
1
Will not implement
5
VOTE
1
VOTE
Salesforce integration should not change vote count
Currently when you link a Salesforce case to an Aha! Idea, it increments the number of “votes” by 1. Why does it do that? Can we configure our instance so that it doesn’t affect the vote count? Since our Aha! Portal is internally-facing, we’re cur...
1
Will not implement
1
VOTE
Ideas portal field validation terminology needs to be customisable
Currently I can customise most text that appears in the ideas portal, but I cannot change the terminology used on the field validation. Example:
Portal set to submit only
Change default terminology 'Your idea' to 'Summary'
Fill in form but do n...
0
Will not implement
1
VOTE
Ideas portal to support single sign on for basic AD
We allow our partners to use single sign on. it allows them to get to zendesk, ftp site and other portals of ours.
We use Azure AD Basic for this which is free and internally that allows our employees single sign on for aha.
We would really like...
0
Will not implement
2
VOTE
Mobile application emulators for testing
If it's possible, could the Product Specialist team have access to mobile emulators for the android and iOS applications?
As a member of the Product Specialist team, when running through the zone/tariff pre and post go live processes, this is alwa...
2
Will not implement
1
VOTE
Ability to track progress through Aha How-To Videos like Khan Academy or Lynda.com
Why: I cannot watch them all at once. But I can watch 1-2 a week. I can track my progress myself but it would be more efficient if it were tracked for me systematically.
Who: People who watch the Aha How-To videos
How: You login and your progress ...
0
Will not implement
8
VOTE
Pop up messages.Priority messages on both GoTrex and Webagent
It would be good to be able to place a 'Post it note' or priority message on both systems when a client has made an important request (eg, please do not discuss my claim/sensitive information with my employer/broker/family) It would be really usef...
0
Will not implement
5
VOTE
Update idea ID when changing product
When using the Zendesk widget, occasionally one of my support reps will put an idea under the wrong product in our product line. After I have reclassified the idea under the right product, the ID stays the same which seems to be confusing for supp...
3
Will not implement
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