Ideas portal
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VOTE
Give external users the ability to subscribe to other object updates
What is the challenge? In the new year, we plan to make our roadmap publicly accessible by embedding the report directly into our ideas portal. This will allow users to view and explore upcoming features, with the ability to click into each for mo...
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1
VOTE
Allow Aha! user to view portal user org name in portal
What is the challenge? When viewing ideas and comments in the portal I can't see which org they are from. I can see this in Aha!, but it's easier (and somehow more fun / more satisfying) to view ideas and comments in the portal except for this one...
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Future consideration
4
VOTE
AI detected categories in ideas submission
What is the challenge? We have a large number of workspaces and categories in our product taxonomy and would like to use AI to analyze ideas when submitted to suggest the right combination of where these ideas should live when customers submit ide...
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Future consideration
1
VOTE
Idea portal terminology - identify when fields will display
What is the challenge? As users are customizing terminology within a portal it is not always clear when fields will display. We should provide clarity to simplify setup. Example - The fields below only display for submit only portals: Idea submitt...
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Future consideration
1
VOTE
AI text editor in Idea's portal
What is the challenge? We use the idea's portal to collect problems and opportunities from our stakeholders. However, we often get low quality items or they are written as feature requests. What is the impact? It costs us all a lot of time to proc...
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Future consideration
2
VOTE
AI guided ideas submissions
What is the challenge? Frequently ideas submitters provide vague or incomplete information or fail to provide critical information for product managers to evaluate. What is the impact? Product managers miss key feedback or misunderstand customer c...
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Future consideration
16
VOTE
Allow admins to control the frequency of the Ideas portal summary email
What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...
1
Future consideration
5
VOTE
Add ability for users to report on their ideas from the ideas portal
What is the challenge? When users are logged into the ideas portal, they want to view a report of all their ideas, the status of their ideas, which features they're promoted to, and the timeline for delivery. Currently, we can build this report, b...
0
Future consideration
11
VOTE
Allow idea automation to include submitting organization as a condition
What is the challenge? When an idea is submitted or changes status I want the account team members associated with the customer that submitted the idea to be notified (or added as watchers). This is not possible today, and as a result I have to no...
0
Future consideration
11
VOTE
Easier way to ensure specified fields carry over to promoted record
What is the challenge? Today, to ensure custom fields on an idea carry over on promotion, this requires a lot of manual set up - creating duplicate custom fields on promoted record layout and ensuring they have the same API key. This requires a pr...
2
Future consideration
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