When using a private portal the "end user" can attempt to create an account on there own. If the end users company is setup up as a partner or employee they can proceed to auto-register on the portal. However, if they are not set up the system lets them proceed as if they are creating an account but nothing happens. This is causing confusion and frustration with our customers.
We have the Private Portal embedded into our Main Customer Portal, however, we do not want to make this a public portal as we need to control access to the ideas platform.
Thanks for the consideration and feel free to reach out with any questions!
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