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Status Unlikely to implement
Categories Ideas
Created by John Day
Created on Mar 3, 2017

Allow a settable message on Aha private idea portals

When a customer without an account gets to the privatge portal, there is a register button that allows self-registration for partners and employees with the right email domain. Customers will not be a member of these domains.  When they click on the register button, it just sends them back to the login page with no explanation that they need to get an account by other means.  Because there is no message on where they need to go or what they need to do, the looping behavior appears to be a software flaw, a situation which we get many complaints. Suggest adding a settable custom message on the login page to eliminate the confusion.

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    Kelly Sebes
    Nov 5, 2019

    Now when a user tries to self-register for a private portal, they are shown a message if they do not have an allowed email domain. The message is not customizable but should be clear "Your email domain does not allow you to self register". Let us know if that helps.