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Share your product feedback

Status Shipped
Categories Ideas portal
Created by Ivailo Ivanov
Created on May 17, 2018
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit APP-I-5708 Upvote an idea on behalf of a customer.

Add values to a custom field for other users' ideas Merged

I would like to be able to collect not only votes, but additional data in an Idea custom field when users express interest in an item.

Scenario: In an internal-only portal, we are collecting ideas based on customer requests. When a Customer Success Manager or a Technical Support Officer submits a new feature request, they can specify the customer asking for it. When they hear the request from one more customer, they can edit their own ideas. However, when they vote for existing ideas coming from other users, they cannot add new customers to the Customer field as well.