My product services customers from two different industries and in multiple different user roles. I need to do analysis on what type of user is accessing the idea portal itself to evaluate portal adoption. Ideally need a way to collect and analyze based on these fields.
Aha! Ideas Advanced supports storing custom fields and data on portal users, which we call Contacts, as well as their Organization. This data can be sent to Aha! via csv import and API. And the portal user's organization assignment can be sent via SSO.
This would be very helpful to us. We could pass the SFDC Account Name into the user record to a custom field via SSO when the user is created and it would help us greatly with finding all ideas for specific accounts without depending on email domain, which isnt always accurate for grouping