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Status Shipped
Categories Ideas
Created by Guest
Created on Nov 10, 2014

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit APP-I-584 Grouping Ideas Portal Users by Customer/Account.

Link customer feedback to Ideas Merged

I'd like to log and Idea as belonging to a particular customer, rather than just the person that submitted it. If another customer has the same feature request then we just add their name and email address to the existing Idea. Then we can priortise Ideas by Customer requests (not just votes) and see which Customers have made which requests. 

  • Matt Lavallee
    Reply
    |     Oct 7, 2015

    We've looked into doing this with the API ourselves, but definitely a valuable feature.  We don't want to force the full SF integration because we want a customer-facing portal, but it doesn't work with the SSP SSO.

  • Ross Reynolds (External)
    Reply
    |     Jun 26, 2015

    We use the SalesForce integration, which helps.  What would help more would be if we could just pull the list of customers into a customer field during Idea submission along with account value, etc.