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Status Shipped
Categories Ideas
Created by Guest
Created on Mar 8, 2019

Allow for a Comment or Additional Field when linking a customer to a preexisting Idea when using Salesforce Integration

Business Problem: When our team links customers to existing Ideas through Salesforce, there is no way to enter this additional customer's contact information. Some of our accounts have hundreds of contacts so we need a way to specify the actual person requesting the Idea. Often customers have examples as well that we would like to include in the Idea Details.

  • ADMIN RESPONSE
    Mar 5, 2024

    This is now possible by enabling the proxy vote form in your Salesforce integration.

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