I would like to be able to edit what the default workflow is rather than creating a custom workflow and then applying the custom one to all products. Having to apply the custom workflows is tedious since it can't be inherited by product lines and has to be manually selected when adding new products. My concern is that as the company grows and we continue to add products and product lines, this is prone to setup error.
It would also be nice to define the default templates. Basically, it would be nice to edit what "default" means for anything in Aha rather than having to create something custom which then gets applied to everything. It seems counter-intuitive to me to create a custom workflow/template for something that is our default. I would much rather use custom for exceptions to the rule rather than the rule itself.