i have a workflow: Product Manager Validate->Architect Validate. When the Product Manager validates, I'd like the next step to move to Architecture validate AND the idea be assigned to a default architect.
Automation is now available for Enterprise+ customers.
Automation rules can be used to streamline a variety of tasks in Aha!, including
Changing the assignee when the status changes
Copying the assignee from another field
Setting a default assignee per idea category
Requiring a lot of manual effort to have to keep a list of which licensed user it goes to next if we can't setup default assignee based on status and initial person has multiple possible owners but have defined resources based on product category. (i.e. let me reference my excel spreadsheet matrix to figure out who it goes to next)
Also agree with Guest's comment. Why provide workflow at all if this basic functionality can't be accommodated? The argument given, [you can manually change this] is true of status changes overall.
The amount of 'manual' things that need to be done in Aha is causing us to re-think the tool. It's coming to a point where all the many, although small, manual tasks are causing us to rethink the value (e.g. is administration of the tool taking more time than the value it provides?)
Have to agree with Guest's comment. The purpose here is automation, saving time. yea, its a few seconds here and there, but it adds up over the course of time.
Thanks for the feedback.
Without automatically assigning the task to a different person, it's not really a workflow solution. The whole point of workflow is to automate the flow of work across groups of people. If the system relies on those people having to know who to assign the next step to, it's not a lot better than outlook.
As you already know, we have a wide variety of functionality which allows for custom workflows across different areas of Aha! We can see that having this additional layer can potentially save a click during these interactions.
However, based on our current priorities and the straightforward workaround of changing status and then selecting the assignee, we do not have plans to make changes in this area.