Integrate to Salesforce

The ability to integrate to SFDC to import ideas for a feature

  • Dayo Famakinwa
  • Apr 6 2014
  • Shipped
  • Mar 24, 2015

    Admin Response

    The integration between Aha! and Salesforce is now available. You can read all about it on the blog.

    There are detailed installation instructions in the support portal.

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  • Yen Pham commented
    November 13, 2014 22:48

    I would also like this :)

  • Kumar Priyavrat commented
    November 13, 2014 23:57

    I would like this as well! It will be very useful to us.

  • Nils Swart commented
    December 16, 2014 16:12

    Building on this idea: we would primarily want to pull customer/account information from SFDC for use inside AHA (and add n customers/accounts to a feature), and periodically (!) push status updates to accounts or opportunities inside SFDC.

  • Karen Adame commented
    December 18, 2014 20:45

    This would be great. My initial thought was to integrate the Ideas with Chatter. We are rolling out SF Chatter to all employees in order to share product information, updates, competitive info, etc. so if Ideas could become topics in Chatter we would likely get more input and feedback as people wouldn't have to access a separate system to participate.

  • Mitch Coopet commented
    December 26, 2014 17:05

    Agree with Nils Swart -

    Lets us track who we can discuss the feature with more in-depth as we go from Idea to MVP.

  • Rod Elder commented
    January 30, 2015 04:36

    Just to chime in and perhaps refresh this idea, I would also like to (actually NEED) to integrate with SFDC.  I tried working with Zapier, but it can only trigger on "new" objects, I need to be able to trigger on changes. 

  • Guest commented
    February 25, 2015 10:29

    Hugely useful. This will be the difference between using this in a small team and adopting it across the whole org.

  • Brad Hefferon commented
    February 25, 2015 20:20

    It would be great to see this happen. We would also like to allow our sales team to create/link ideas to their opportunities so that we can evaluate pipeline associated with those ideas.

  • Kevin McAuliffe commented
    March 17, 2015 14:01

    It's easy enough to embed the Ideas portal in a Salesforce VisualForce page, either using the Javascript that Aha! provides, or just sticking it in an iFrame.  What we really need is an authentication module, such that when a user accesses the Ideas portal from Salesforce (Customer Portal or Community, specifically), we can authenticate against the Salesforce user, and either automatically create a user in Aha!, or login (depending on whether the user already exists in Aha!, of course).  I've tried to figure out a way to do this with JWT, but it seems like it would require a custom application on the SFDC side.