Embed idea portal in salesforce community (replacing salesforce ideas)

Our support team is using salesforce ideas to gather suggestions, which is great,  but i don't want to have manual entry to move ideas from there to AHA.    

Is there an option to integrate with Salesforce ideas?   OR replace ideas by embedding an aha portal within salesforce communities (basic requirements would be SSO across the two portals)

I know there is an existing salesforce integration, but it relies on opportunities and cases which might not exist.

  • Gord McNeill
  • Jun 25 2015
  • Future consideration
Release time frame
  • Attach files
  • Avigail Ehrenhaus commented
    December 17, 2015 22:26

    Has anyone successfully done something like this?  We're considering it with Jive, or perhaps another portal.  As Gord McNeil posted, I would be more interested in embedding then in integrating.

  • Leanne Miller commented
    April 24, 2018 14:19

    We recently migrated our Ideas out of Salesforce and into Aha and are providing a link with SSO functionality from all of our Salesforce Communities to the Aha Ideas Portal.  We made this decision because our Product Managers work in Aha and not Salesforce so it is more valuable to have the Ideas in Aha so they can be promoted into the product roadmap.  We setup the link as a Tab in the Community so that the user just clicks on the Tab and it opens a window with the Aha Ideas Portal.  This also solved our issue of allowing anyone we interact with to participate in Ideas.  In our new Salesforce implementation with the way Ideas can be configured we were no longer able to include our Partners in the process because they were in a different Community.  This fixed the issue.

  • Brian Brotherton commented
    December 18, 2018 20:06

    We wrote custom Apex code to embed the portal in the tab in Salesforce classic. It would be great to be able to show the portal as if it were part of the Salesforce interface in Lightningforce. Opening a separate tab breaks the flow and makes our users less likely to follow through on creating the idea.

  • Yariv Oren commented
    February 12, 2019 10:46

    As it says "Likely to implement", can you share what is actually going to be implemented?

  • Eliza Crawford commented
    March 20, 2019 14:38

    Any update on this?  We're building out the Salesforce Community and would love to integrate Aha Ideas into the community.

  • Guest commented
    December 03, 2019 21:46

    My idea to be able to bring all Aha! Ideas into Salesforce instead of just those with an Idea Link has been merged into this one.  I believe this is a separate ask because we are not using Saleforce Ideas in any way.  Has anyone been able to bring in Aha! Ideas that are not linked to an Account, Opportunity, or Case successfully?