Deleting a feature or requirement should delete the linked Jira issue(s)

When I delete a feature or a requirement in Aha!, I then have to go to Jira and delete the corresponding epic or story.  Would love it if deleting a feature in Aha! deleted the linked epic in Jira and all stories for that epic.  Likewise, deleting a requirement would delete the linked story.  Maybe the Jira API doesn't provide this function...

  • Guest
  • Oct 15 2014
  • Will not implement
Release time frame
  • Oct 15, 2014

    Admin Response

    We intentionally do not delete any records from integrated systems when you delete a record in Aha!. If you really want the linked record to be deleted too you will need to do that manually in the other system.

    The reason is very simple: there is too much risk of users inadvertently deleting data, especially when they are just getting started. For example, if you imported issues from JIRA, then decided you didn't want them and deleted the features again you would also delete all of your issues from JIRA - probably not what you wanted!

  • Attach files
  • Dave Crain commented
    27 Feb 06:15pm

    I get where you are coming from, but agree with the majority below - this just adds to a buildup of orphaned records in both systems, potentially impacting trust and process effectiveness.  

     

    My real problem though is with so many simple workaround to the issue, to simply say "we won't implement" seems to not be very customer-focused.  There are some good ideas below, and I would add just a simple pop-up explicitly stating the ramifications and asking for a delte confirmation.  I know plenty of systems where when there is a "no going back" situation, make you type DELETE in a box and it has to match case as well.  

     

    Again - I get where you are coming from but at lease for me it's coming off as "we know how you should use our product better than you do."  At least meet me halfway.

  • Rachel Goldberg commented
    22 May, 2018 08:31pm

    I understand not deleting it out of an abundance of caution. But if a feature is deleted in JIRA, it would be helpful if it were at least flagged in Aha. 

  • Ragnar Wessman commented
    5 Jan, 2018 01:57pm

    Saying that we have to manually delete the items from Jira does not solve the problem! How can I remember or keep track of everything I need to delete in Jira? No way! The current situation leads to discrepancies between the systems, and trust gets lost.

    If the answer is that we don't want automatic deletion, we have to come up with another solution.

    I would be OK with a tool that I could invoke periodically, that could find all the discrepancies between Aha! and Jira, so that I could fix them manually. Or even better if I could choose in the tool what to do with the discrepancy items.

    Please address this problem. 

  • Gavin Jones commented
    5 Jun, 2017 04:00pm

    Why did idea APP-I-2641 ship that was the same thing for Rally, but for Jira its will not implement?

  • Stephen Jones commented
    12 Nov, 2015 04:09pm

    In my case I have features in AHA with lots of requirements. I copied these and renamed then removed requirements to divide the work into the new features. But now in Jira I have the new feature with it's requirements but the old feature still with all the requirements. It's a lot of double handling prone to errors

  • Brooke Huling commented
    7 Oct, 2015 04:15am

    Could you create a list of deleted items in AHA that have a JIRA link so we can at least take that list over and do the delete manually?  

  • Guest commented
    15 Oct, 2014 11:44pm

    Makes sense. I’d probably regret enabling it at least a few times if it was available ☺.

    Thanks,
    Mark

  • Admin
    Chris Waters commented
    15 Oct, 2014 11:41pm
    We are unlikely to add a configurable setting for auto-delete. Even for an experienced team the risk of inadvertent deletion is too high. 
  • Guest commented
    15 Oct, 2014 11:34pm

    Your rationale makes perfect sense. And, the popup idea would certainly be a useful reminder.

    What about making auto-deletion a configurable setting? Once a team is experienced enough, the Administrator could turn on auto-delete.

    Mark

  • Admin
    Chris Waters commented
    15 Oct, 2014 11:31pm

    Perhaps we could do something intermediate - for example popup a window in Aha! to remind you to delete the items from the integrated system?