Voting allowed on certain idea statuses

We have encouraged our users to vote on ideas however we are finding it would be helpful if we could limit to them voting on a particular status of ideas.   We are finding that it is confusing to the users that they do not automatically get their points back once the idea hits the status of "done". 

  • Emily Hardin
  • Mar 23 2017
  • Unlikely to implement
Release time frame
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  • Admin
    Austin Merritt commented
    March 23, 2017 20:02

    Thank you for the idea. If you have vote limits set for your users, when an idea they've voted on is shipped their votes on that idea will be automatically refunded. If you are not seeing this, check that the Status category for your final idea status is "Done." 

  • Emily Hardin commented
    March 23, 2017 20:46

    Thank you for the response. We actually do have the status set to done so I am surprised it is not working. Any other tips?