RELATED IDEAS
Voting allowed on certain idea statuses
We have encouraged our users to vote on ideas however we are finding it would be helpful if we could limit to them voting on a particular status of ideas. We are finding that it is confusing to the users that they do not automatically get their points back once the idea hits the status of "done".
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Thank you for the response. We actually do have the status set to done so I am surprised it is not working. Any other tips?
Thank you for the idea. If you have vote limits set for your users, when an idea they've voted on is shipped their votes on that idea will be automatically refunded. If you are not seeing this, check that the Status category for your final idea status is "Done."