When we find that for some reason the web hook between Jira and Aha has stopped working, we can fix it and the sync will start working again from that point.
However, we need a way to identify records that are now out of sync so that we can force those records to be updated. Even better if we could see what is different between the two records and choose which one should be kept.
Oct 13 2016
Oct 1, 2019
The status of this idea was out of date. It is now possible to update all records with the latest details in Jira. From Settings > Product > Integrations, select the integration to update. On the integration details, click the Update records button.