RELATED IDEAS
Allow public portals to block search engine indexing.
We want to have our idea portal to be easily accessed by employees, but not by the public. I had been relying on the fact the portal was embedded in an intranet site to allow for security through obscurity, but have since learned the pages are indexed and searchable.
Having the option to turn off the indexing, like what is done for private portals would be ideal.
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ADMIN RESPONSEApr 10, 2024
A new "Search engines" setting is available for public ideas portals.
Go to Portal settings > Overview > Type
At the bottom of the page there is a new setting to "Request search engines to index ideas portal pages"
Disabling this will add a meta tag to your ideas portal code, letting search engines know that you prefer they not index the portal.
This can make it more difficult for people to find your ideas portal unless you have shared the link with them.
Note: Private and submit-only portals always have indexing disabled.
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We'd like to have the portal available and visible to anyone we send the link to, either directly or via newsletters. We won't necessarily know who's going to access ahead of them doing so, so wouldn't be able to add them in time, and adding each customer would be quite time-consuming.
The current issue with this is that the portal shows up in google searches, so if people are looking for our website or documentation they are instead being taken to our ideas portal, a list of features we don't actually support.
Private doesn't work for us, but in its current state, neither does public.
If your portal is set to private or submit-only then the ideas cannot be indexed by any search engine. If it is set to public then it is possible that a search engine will discover the portal and index the content so you should not assume that it is private.
We are just starting to implement the Ideas Portal with our customers. Are you saying that even if the portal is behind your own secured customer portal that the content of it is searchable and that when it shows up in a search result any user in the general public can get in that way?
Has this been implemented?