Do not inlcude the GUID in the automatic e-mail reply

The user name should be enough. Not sure you need to include the unique id.

  • Greg Demchak
  • Aug 17 2015
  • Unlikely to implement
Release time frame
  • Jan 7, 2016

    Admin Response

    As described, the current portal emails include the the format of Aha! - user name <email ID> to allow us to associate the response with the correct idea. Emails across Aha! use this same framework. Perhaps the suggestion around this is to help with filtering/spotting Idea portal emails as they come through. One potential solution is to set up email filters around the Idea portal name.

    Based on the current framework in place, community feedback and current priorities, we are unlikely to make changes in this area.

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  • Admin
    Chris Waters commented
    August 17, 2015 23:03

    Can you expand on what GUID you are referring to? If you mean the ID which is in the reply-to email address, this is there so we can associate the response with the correct idea.

  • Greg Demchak commented
    August 18, 2015 12:35

    When I get an update from our portal, it looks like this:

    Aha! - Katie Clune <6af4c2f6cd32b70343f5b7e2@mailer.aha.io>

    I would like it to look like this:

     

    Name of Portal - Name of User <Name of User@aha.io>

     

    Ideas - Katie Clune <Katie.Clune@aha.io>