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Status Unlikely to implement
Created by Guest
Created on Aug 17, 2015

Do not inlcude the GUID in the automatic e-mail reply

The user name should be enough. Not sure you need to include the unique id.

  • ADMIN RESPONSE
    Jan 7, 2016

    As described, the current portal emails include the the format of Aha! - user name <email ID> to allow us to associate the response with the correct idea. Emails across Aha! use this same framework. Perhaps the suggestion around this is to help with filtering/spotting Idea portal emails as they come through. One potential solution is to set up email filters around the Idea portal name.

    Based on the current framework in place, community feedback and current priorities, we are unlikely to make changes in this area.

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  • Guest
    Reply
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    Aug 18, 2015

    When I get an update from our portal, it looks like this:

    Aha! - Katie Clune <6af4c2f6cd32b70343f5b7e2@mailer.aha.io>

    I would like it to look like this:

     

    Name of Portal - Name of User <Name of User@aha.io>

     

    Ideas - Katie Clune <Katie.Clune@aha.io>

  • Admin
    Chris Waters
    Reply
    |
    Aug 17, 2015

    Can you expand on what GUID you are referring to? If you mean the ID which is in the reply-to email address, this is there so we can associate the response with the correct idea.