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Status Future consideration
Categories Salesforce
Created by Guest
Created on Apr 15, 2015

Add Salesforce integration to Salesforce custom objects.

We use custom objects in our Salesforce org to track things like feature requests, bugs and other system support related issues. Allowing us to integrate Aha to a custom object would allow us to use the Aha integration with our existing org structure.

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  • Kavitha Tummala
    Dec 14, 2021

    This is very important for us please let know if there has any been any progress on this idea


  • Guest
    Aug 1, 2016

    Our use case is we have a custom object called software product release. This object relates to Features, Cases, and Notes/attachments.

     

    This provides a single view for support staff to access change logs, case history, and feature history directly. We plan to swap out Cases and Features through integration with Aha! Ideas for promotion, but would like to keep the idea of the software product release item in SalesForce as the mobile app helps our support staff find what they are looking for quickly and in one spot for all release histories. In Aha looking up old releases is a little cumbersome, but is fine it isn't geared towards software support workflows (yet :P).

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