We have joined Azure Dev Ops to Aha via the integrations.
In fact there will by 7+ Integrations due to the size of the portfolio.
We have restricted the webhooks so that:
However Features can be worked on by 1 of many teams.
This means they move outside of the area path.
Therefore the webhook has to send 'Work Item Updated' to AHA from any update to any Feature within the entire Organisation.
For features that AHA already knows about they are automatically approved. (The First Option in the Integration setup)
However when an Update is received, for a Feature that AHA does not know about it posts it into the Integration Updates queue. (See attached screen shot).
Giving us the option of:
This creates additional admin work and raises the possibility that things will get missed in the noise.
I think the Integration options could be improved:
This will avoid unnecessary administration and confusion with POs who could 'Import Selected' by mistake and create lots of follow up admin.