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Status Shipped
Categories Integrations
Created by Emily Yankush
Created on Oct 24, 2024

Do not show an update to the record description in History when sending a record to an integration

What is the challenge?

When you send a record to an integration, the history incorrectly indicates that there was an update to the description.

What is the impact?

This can cause confusion about what changes were actually made.

It also impacts those who are sending a record to a second integration, because it will prompt a notification to the first integration about the description field changing.

Describe your idea

Do not add an entry in the History tab for the description field when sending a record to an integration.

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  • Stephen Yeates
    Reply
    |
    Dec 6, 2024

    When sending updates from Aha to Azure DevOps, we often see an entry in the History claiming that double-quote and single-quote characters in the description have changed.

  • +1