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Status Future consideration
Created by Reilly O'Connor
Created on Nov 20, 2023

Do not attribute parent record status changes to integration user

Who would benefit?

  • Customers integrating Aha! with other systems e.g. Jira

  • Customers with specific audit/traceability needs

What impact would it make?

  • It would allow record history to most accurately depict what led to a change

How should it work?

  • Currently, if a record is updated through the integration, which then causes Aha! to update the parent record status, the parent record's history shows the change as being made by the integration user

  • This is not quite accurate- the change was NOT made because of a change to the linked record in the integrated system, but because of status automation capabilities within Aha!

  • For traceability purposes, the history should instead show that the parent record's status was updated due to Aha! automation or similar verbiage


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  • +1