Skip to Main Content

Share your product feedback

Status Future consideration
Created by Reilly O'Connor
Created on Nov 20, 2023

Do not attribute parent record status changes to integration user

Who would benefit?

  • Customers integrating Aha! with other systems e.g. Jira

  • Customers with specific audit/traceability needs

What impact would it make?

  • It would allow record history to most accurately depict what led to a change

How should it work?

  • Currently, if a record is updated through the integration, which then causes Aha! to update the parent record status, the parent record's history shows the change as being made by the integration user

  • This is not quite accurate- the change was NOT made because of a change to the linked record in the integrated system, but because of status automation capabilities within Aha!

  • For traceability purposes, the history should instead show that the parent record's status was updated due to Aha! automation or similar verbiage


  • Attach files
  • +1