Remove account/company name from portal email sender address

What is the challenge?

If a company configures their email account (Ex.Gmail) using the same company name that they use for their Aha! account subdomain, emails sent via an ideas portal may display a phishing warning.

This may occur because the from email address includes Aha! subdomain name, but the email is not from company's email domain.

What is the impact?

A phishing warning is displayed to users within your own company's domain. This can be confusing for the recipient, but it can also lead to these emails being missed because they are sent to spam folders. Note: Customers receiving these emails would not see this warning, only employees at our company.

Describe your idea

Remove account/company name from the sender email address or allow this to be customized.