A.I.-tag my ideas based on the idea description

What is the challenge?

Our ideas portal receives many customer ideas. We intentionally keep a limited list of ideas categories so that we don't overwhelm our customers with choice. However, when we're analyzing ideas, it's often helpful to group ideas within categories by sub-category.

For example, we have a to-dos category, but there are three types of to-dos:

• To-dos

• Approvals

• Work requests

It would be amazing if we could auto-tag the relevant ideas.

What is the impact?

Whenever we want to explore new opportunities, we spend quite a lot of time manually grouping feedback by tag or some other field.

Describe your idea

Use A.I. to automatically tag ideas based on the ideas description.