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Status Future consideration
Categories Reports
Created by Mike Jacobson
Created on Mar 18, 2024

Reporting on the Custom Terminology

What is the challenge?

Is there a way to report on across the Account Level to see any product line / workspace that has custom terminology?

How would you solve it?

It would allow Admins to filter on the different custom terminology being used?

What impact would it make?

If there a way to filter on the different custom terminology being used then we could identify and clean-up existing terminology, which would bring alignment to our best practice standards across the Account.

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  • Steve Dagless
    Reply
    |
    Jul 29, 2024

    Specifically, we'd like to be able to report on whether terminology has been customised and if so, what the change is. Then we could push this to a pivot table and ask the pivot to list unique values and provide one consolidated list of all the terminology used across Aha! per workspace. Then we could change it all to be a standard set of values. Then we could train teams consistently without having to accommodate all the variations that have crept in over time and avoid the unnecessary confusion we encounter when trying to drag everyone to the same standard of competence and practice.

  • +2
6 MERGED

Include terminology in workspace settings report

Merged
When managing many workspaces and looking to evaluate current use of terminology, it would be useful to include terminology customizations/inherit status in the workspace settings report.
Jeanette Resnikoff over 1 year ago in  0 Future consideration