RELATED IDEAS
Use an automation to set a custom field value to 'blank
I use automations to set the date for a next response on ideas. Once the idea is in plan, I'd like to set that next response to clear
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Allow automations to set values to null
What is the challenge? Currently automations cannot clear a value on a field (e.g. predefined choice set to no value or text fields set to empty string) What is the impact? The empty value is a valid value in many cases, not being able to set it r...
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Automation: Allow an option to clear multi-value fields
At present, for Users-type custom fields, the automation options are: Add, Remove and 'Same As'.There is no easy way to remove all users. A 'Clear Values' option would be a great addition to Users field type and to other tagged field types.
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Here's another use case. We have an automation that is triggered by the addition of a designated value to a custom predefined tags field; the automation sets the value of a custom predefined choice list field. I'd like to define the inverse automation rule that when that designated value is removed from the tags field the value of the choice list field is also removed. However, when I create that rule Aha! displays an error.