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Status Shipped
Categories Application
Created by Zach Novak
Created on Jun 9, 2021

External Knowledge Base

As Aha expands its footprint in the Product Management and Development arena, it has established itself as the source of truth for all product information. One area that could be expanded upon is a knowledge base solution to manage user guides and help information. As the product team develops the features, it would be great to also create and manage a knowledge base in conjunction with the features/epics that are created for a product. Just like the idea portal is an external/customer facing feature in Aha, a knowledge base solution could also be an external tool used in the overall go-to-market process of product management.

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  • Yancey Larochelle-Williams
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    Sep 29, 2021

    Another use case that would be really helpful is linking into existing knowledge bases so that the fuzzy search on ideas includes results from there. That would allow us to help cut down on the number of ideas we get that are covered by our KB already.