The In-app widgets are for use directly within our own application. Just as the help says:
In-app feedback widgets help you collect feedback from users in your application. Your users never have to leave your application...
So it seems odd that we have to brand our own companies application with "Aha!". We can re-brand an Ideas portal, and that is a separate website our users go to. Not being able to re-brand an in-app widget which is within our application is strange.
While I don't mind it personally, I do know that when our customers have a link to click through they will stumble through it, which leads to confusion and potential review. Since we work with private, personal, and sometimes health information (none of which will go in Aha), just having a link to an outside service will brings up yet another question that we will have to answer, regardless of privacy and terms of service being in place.
Although I love the application - I have a challenge in getting my company to call the software by its name. This is a UK localism and is due to the fact that there is fictitious character made famous by the comedian and writer Steve Coogan throughout the 90's and 00's, called Alan Partridge, who's catchphrase is "Aha!". Example here: https://www.youtube.com/watch?v=uuN7kOW7iwo
It's seems an insignificant thing but it's a barrier to wider adoption for certain members of the team who are at a certain age!
The In-app widgets are for use directly within our own application. Just as the help says:
In-app feedback widgets help you collect feedback from users in your application.
Your users never have to leave your application...
So it seems odd that we have to brand our own companies application with "Aha!". We can re-brand an Ideas portal, and that is a separate website our users go to. Not being able to re-brand an in-app widget which is within our application is strange.
While I don't mind it personally, I do know that when our customers have a link to click through they will stumble through it, which leads to confusion and potential review. Since we work with private, personal, and sometimes health information (none of which will go in Aha), just having a link to an outside service will brings up yet another question that we will have to answer, regardless of privacy and terms of service being in place.
Although I love the application - I have a challenge in getting my company to call the software by its name. This is a UK localism and is due to the fact that there is fictitious character made famous by the comedian and writer Steve Coogan throughout the 90's and 00's, called Alan Partridge, who's catchphrase is "Aha!". Example here: https://www.youtube.com/watch?v=uuN7kOW7iwo
It's seems an insignificant thing but it's a barrier to wider adoption for certain members of the team who are at a certain age!