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3
VOTE
Import knowledge base notes from Zendesk
What is the challenge? When moving from a ZenDesk knowledge base to an Aha! knowledge base, currently each document must be uploaded to Aha! individually. What is the impact? This would improve the speed for migrating tools. Describe your idea Add...
0
Future consideration
30
VOTE
Enable folks to edit fields in report views
Ex: we have a workflow that requires additional inputs at each stage and list views developed to show reports of the records that go through this workflow. Rather than clicking on each record name for every record in the report to provide edits in...
6
Future consideration
7
VOTE
Multi-language support in KBs
What is the challenge? Non-English speaking users need to access content in a KB. Currently a separate KB must be generated in each applicable language. How would you solve it? Provide KB translation. What impact would it make? Allow non-English s...
3
Future consideration
2
VOTE
Easier way to search for shipped releases
What is the challenge? Based on the popularity of these 2 ideas, there is a pretty big need to more easily find shipped releases. https://big.ideas.aha.io/ideas/APP-I-5819 https://big.ideas.aha.io/ideas/AFPR-I-7541 The difficulty exists because it...
0
Future consideration
2
VOTE
"Remind me later' for notifications
What is the challenge? Sometimes users want to clear notifications but still need a way to come back to them later What is the impact? Improves productivity by allowing users to focus on tasks at hand without losing important reminders Describe yo...
0
Future consideration
2
VOTE
8
VOTE
Capacity report: aggregate assigned work percentage for people in multiple teams
Who would benefit? Organizations with team members in multiple teams What impact would it make? Better insight into total assigned work across teams to avoid over-allocation ** This applies specifically to the "Teams" tab of the capacity report. S...
0
Future consideration
42
VOTE
5
VOTE
Knowledge base page publishes automatically once approved
What is the challenge? We want KB pages to be approved before they are published. What is the impact? It is a manual process right now and we have to trust users that they will not publish a page before all the approvals have been given. Describe ...
2
Future consideration
2
VOTE
Opt in to receive notifications on changes to a Knowledge Base
What is the challenge? Users of our product don't know when the KB changes What is the impact? our customers don't know about important changes Describe your idea I'd like Ideas Portal users to be able to 'Opt in' to receive email notifications on...
1
Future consideration
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