What is the challenge? |
We want KB pages to be approved before they are published. |
What is the impact? |
It is a manual process right now and we have to trust users that they will not publish a page before all the approvals have been given. |
Describe your idea |
Leverage the existing approval workflow form to let a user/group approve a page. Once approved a new automation rule will automatically publish the page. |
Further expanding on this, we would like to see under Workspace -> Automation the ability to add rules for record type: Note