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Status Future consideration
Categories Knowledge base
Created by Aaron Weinberg
Created on Jun 7, 2024

Knowledge base page publishes automatically once approved

What is the challenge?

We want KB pages to be approved before they are published.

What is the impact?

It is a manual process right now and we have to trust users that they will not publish a page before all the approvals have been given.

Describe your idea

Leverage the existing approval workflow form to let a user/group approve a page. Once approved a new automation rule will automatically publish the page.

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  • Aaron Weinberg
    Jun 11, 2024

    Further expanding on this, we would like to see under Workspace -> Automation the ability to add rules for record type: Note

    1 reply