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Support authenticated attachments in Zendesk

Settings->Tickets in Zendesk and see if under attachments you have "Require authentication to download." enabled? https://support.zendesk.com/hc/en-us/articles/203927716-Attachments-in-Zendesk#sec5

Guest over 9 years ago in Integrations 0 Will not implement

1 VOTE

Changing product to update current page to this product.

Example: At the Features --> List tab. Using the drop-box I switch to another product. The page I am on does not update info to the product I selected. This means I need to take extra steps to refresh my page to the selected product. This is sl...

Guest over 9 years ago in Application 0 Will not implement

1 VOTE

Inherit branding and settings from another ideas portal

I have separate ideas portals for different products, as not all users/partners should be able to access information for all products, and I need to give them access on product level. It would be great if I could share settings of portals between ...

Guest over 9 years ago in Ideas portal 0 Will not implement

1 VOTE

It is possible to vote more than once on the same idea

Created an idea on our Aha! Ideas yesterday from home. When I got in to work today it was possible for me to vote once again on my own idea. I'm using the same account but from different computers and different locations.

Guest over 9 years ago in Ideas 1 Will not implement

1 VOTE

Prevent feature workflow from moving if a feature is in JIRA already

If the feature taskflow is aligned with the status of features in JIRA, the status of the feature will automatically update in Aha as the feature progresses through the development phase; this is good. What's problematic though is the user can adj...

Dale Burnett over 9 years ago in Features / Jira 0 Will not implement

1 VOTE

Include support pages as a downloadable eBook / PDF

As a new user, I'd really like to have all the support materials for getting started in an easily accessible and referenceable document, where I can read through from start to finish, but also look up certain aspects as I go on. This is much prefe...

Guest almost 10 years ago in 1 Will not implement

1 VOTE

Define and link to Delivery Channels

It would be useful to have built in “Channels” as an entity having their own attributes) and allowing Features / Initiatives / Releases to be related to one / many channels. The way we organise AHA is to have our products that we want to deliver ...

Andy Darrant almost 10 years ago in Application 1 Will not implement

1 VOTE

make requester name bigger

i've been using the product for a few months, but continually find myself searching for the "idea requestor" or the "creator" of the feature b/c the text is so small.

Guest about 10 years ago in Ideas 1 Will not implement

1 VOTE

Hide the "explanation of every field" text (Admin Option)

As a novice product manager, I can appreciate the "explantion text" in fields like DESCRIPTION for an initiative or a goal. However as a seasoned product manager, I find having to see that slightly greyed out text on every item that doesn't have a...

Guest about 10 years ago in Application 1 Will not implement

1 VOTE

Sort with feature dependencies obeyed

I want to use the score to prioritise my backlog. I have set up dependencies so that F-2 depends on F-1. But if F-2 has a higher score than F-1, it will show up first in the list. That's unuseful as of course F-2 can't be implemented before F-1. I...

Guest over 10 years ago in Features 0 Will not implement

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