Ability to identify primary contact for an organisation
What is the challenge?
We are using the Organisation data for maintaining information related to our customers, such as ideas etc. When we need to communicate with a customer regarding something such as an update that affects them, usually they ...
Guest
2 months ago
in Ideas
0
Future consideration
Customizable notification filtering system based on record type, event type, and delivery channel preferences
What is the challenge? Users are overwhelmed by the flood of notifications without sufficient control over what appears where. The current system creates information overload, causing important updates to get lost among less relevant alerts and re...
Enable AI assistant to reference company best practices and policies in every chat
Challenge Product teams and organizations want to leverage AI assistants that deliver reliable, organization-specific answers based on their own curated internal documents and guidelines. Currently, there is no effective way for teams to create, m...
Todd Meyer
about 1 month ago
in AI assistant
0
Future consideration
Display the total number of search result pages in the Knowledge Base search results
What is the challenge?
Currently, when searching in the Knowledge Base, only the current page is shown, along with Previous and Next buttons. Users have no visibility into how many total result pages exist.
This created several challenges:
U...
Paulina-Elena Neamtu
11 days ago
in Knowledge bases
0
Future consideration
Improve idea submission quality using AI in ideas portals
What is the challenge?
Customers/Stakeholders are submitting ideas with minimal information leaving product managers to have to reach out to get more information in order to assess the idea further.
We can extend the form to include required fie...
Bonnie Trei
4 months ago
in Ideas portal
0
Future consideration
What is the challenge?
I have a list view saved that fits to my screen so I can see all columns. However, if I edit any of the items on the list the column width changes so some of the columns aren't visible.
What is the impact?
Lower prod...
Add status and multiple date options to Now Next Later roadmap
What is the challenge?
I want to share the Now Next Later roadmap to sales, but some items are quite large and I would not want to communicate those as "Now" if they won't see anything for a full year. So I need more flexiblity in how projects s...
Guest
about 1 month ago
in Roadmaps
0
Future consideration
Reduce creation of duplicate accounts across Roadmaps and Idea portals
What is the challenge?
Today if a team has multiple email aliases for their users there is no easy way to stop the creation of duplicate accounts across Roadmaps and Idea portals.
What is the impact?
A single person may have an Aha! accoun...
Kristina Gass
4 months ago
in User management
1
Future consideration
What is the challenge?
When evaluating themes to determine which ones to prioritize, you might be considering several factors including idea votes, strategy alignment, and org revenue. While this information can be found on (or connected to) a t...
Maria Plotkina
about 1 month ago
in Ideas
0
Future consideration
What is the challenge?
We use feature tags to tag which of our internal teams work on a feature. I would like to make a chart that shows our features delivered each sprint by team but don't want to double count the features when more than one te...
Matthew Andrews
23 days ago
in Reports
0
Future consideration