What is the challenge? A clear collaborative template to use with a customer to manage a project together. What is the impact? Important for the customer and internal colleagues Describe your idea Working with a collaborator and having a structure...
Guest
2 months ago
in Knowledge base
0
Future consideration
Users can download a knowledge base document via their browser. It would be helpful to make this option more prevalent by showing a print option on the knowledge base.
Emily Yankush
7 months ago
in Knowledge base
0
Future consideration
What is the challenge? Today, users can create separate knowledge bases for public consumption vs private consumption (via SSO or password), but they cannot create a single knowledge base that contains and manages access control of both types of i...
Brittany Rhoney
2 months ago
in Knowledge base
0
Future consideration
What is the challenge? Users sometimes want to be able to share live Jira views, such as issue trackers with their knowledge base users What is the impact? This will allow important information to be surfaced to users that is not typically stored ...
Brittany Rhoney
2 months ago
in Knowledge base
0
Future consideration
Opt in to receive notifications on changes to a Knowledge Base
What is the challenge? Users of our product don't know when the KB changes What is the impact? our customers don't know about important changes Describe your idea I'd like Ideas Portal users to be able to 'Opt in' to receive email notifications on...
Guest
2 months ago
in Knowledge base
1
Future consideration
What is the challenge? It can be helpful to share PDF with your audience/stakeholders for use cases such as: Forms Scanned documents Heavily formatted documents However, these PDFs can't be easily shared in a KB today. There is an idea to allow th...
Emily Yankush
2 months ago
in Knowledge base
0
Future consideration
I would like to be able to set the width for my public knowledge bases in bulk. This would be a HUGE time saver. It is extremely time consuming to edit notes to be “full width” one at a time if you did not notice this setting when first creating o...
Scott Goldblatt
5 months ago
in Knowledge base
0
Future consideration
What is the challenge? Repeatable graphics that are used across multiple knowledge bases and documents must be individually updated today What is the impact? This creates manual work each time a graphic needs to be updated Describe your idea Enabl...
Brittany Rhoney
5 months ago
in Knowledge base
0
Future consideration
What is the challenge? The text editor has limited pre-set styles available. For more complex or technical documents, the ability to create and save custom styles would be beneficial, particularly for users of Aha! Knowledge Advanced. What is the ...
Brittany Rhoney
5 months ago
in Knowledge base
1
Future consideration
Restrict users/certain roles from editing, moving, or deleting certain material on a page/template in the knowledge base (in other words, limit some users to writing, editing, deleting, etc to just certain parts of the page).
What is the challenge? Need certain material to remain constant across pages What is the impact? Over time, pages can be modified and become non-uniform Describe your idea
I would like the ability to restrict users/certain roles from editing, mo...
Mark T
5 months ago
in Knowledge base
2
Future consideration