Knowledge base
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7
VOTE
Add option to customize CSS to the KB
What is the challenge? Customers who want a tailored KB experience for users want options to further customize this. What is the impact? This would allow customers more flexibility to customize their KBs to their own brand and the experience they ...
0
Future consideration
2
VOTE
Reusable images in knowledge bases
What is the challenge? Repeatable graphics that are used across multiple knowledge bases and documents must be individually updated today What is the impact? This creates manual work each time a graphic needs to be updated Describe your idea Enabl...
0
Future consideration
2
VOTE
Create custom styles for use in KB text editor
What is the challenge? The text editor has limited pre-set styles available. For more complex or technical documents, the ability to create and save custom styles would be beneficial, particularly for users of Aha! Knowledge Advanced. What is the ...
1
Future consideration
4
VOTE
Allow team members with Aha! Develop permissions to be able to add and update research notes on features from Aha! Roadmaps
What is the challenge? When features are assigned to a team in Aha! Develop, team members that don't have roadmap permissions can not add additional documentation to the research tab as it attempts to add the notes to the Roadmap level Knowledge B...
1
Future consideration
7
VOTE
Allow knowledge bases to be embedded in webpages and products
What is the challenge? Currently you cannot add a knowledge base to a webpage or web-based product. What is the impact? This means users need to navigate to a separate webpage from what they may already be using. Describe your idea Allow ability t...
0
Future consideration
4
VOTE
Knowledge base page publishes automatically once approved
What is the challenge? We want KB pages to be approved before they are published. What is the impact? It is a manual process right now and we have to trust users that they will not publish a page before all the approvals have been given. Describe ...
2
Future consideration
6
VOTE
Install new fonts for Knowledge Base
What is the challenge? We would like to use a Knowledge Base for external user access; however, without the ability to use our branded font, it is a challenge What is the impact? Misalignment with branding materials Describe your idea We would lik...
0
Future consideration
1
VOTE
Knowledge base/note table of contents default to collapsed
What is the challenge? When the TOC is displayed by default expanded it can hide information on a 1st screen without scrolling What is the impact? May dissuade customers from getting the important information if they don't scroll Describe your ide...
0
Future consideration
7
VOTE
Embed a webpage within a Note in a KB
What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...
1
Future consideration
2
VOTE
Restrict users/certain roles from editing, moving, or deleting certain material on a page/template in the knowledge base (in other words, limit some users to writing, editing, deleting, etc to just certain parts of the page).
What is the challenge? Need certain material to remain constant across pages What is the impact? Over time, pages can be modified and become non-uniform Describe your idea
I would like the ability to restrict users/certain roles from editing, mo...
2
Future consideration