My ideas: Knowledge base
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2
VOTE
Add option to keep individual document header images proportional across screen sizes
When you add an individual header image to a published Knowledge base article, the image will shift depending on the end user's monitor and screen size, sometimes covering up important visuals. There is a "Proportional" option for the overall KB b...
0
Future consideration
3
VOTE
Additional custom domain for knowledge base
What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
0
Future consideration
1
VOTE
Allow Knowledge Links to be Published
What is the challenge? We have two knowledge bases, customers and internal users. Some of the pages are common between both knowledge bases (Supported Browsers as an example) and we have used the 'Link' feature to link to the common document in a ...
0
Future consideration
1
VOTE
Automatic sizing options for of images
What is the challenge? Inconsistent Image sizes What is the impact? Images when pasted into Knowledge are sometimes too small and expanding the size can cause inconsistent sizes Describe your idea An option to autosize to the width of the publishe...
0
Future consideration
7
VOTE
Add "Increase Indent" and "Decrease Indent" buttons to the Knowledge Base toolbar
What is the challenge? Too many clicks to increase or decrease text/paragraph indent; currently, we have to select those options from the List dropdown What is the impact? Wasted time Describe your idea Add "Increase Indent" and "Decrease Indent" ...
3
Future consideration
12
VOTE
Allow KB users to give feedback on notes
What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
1
Future consideration
2
VOTE
Convert HTML entities in AI search results
What is the challenge? In AI search results for a knowledge base, HTML entities in document titles are not rendered as the intended character. AI search results: "According to the Preferences & Settings article:...
" Actual document title:...
0
Future consideration
2
VOTE
Salesforce integration with Aha! Knowledge Bases
What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
0
Future consideration
9
VOTE
Embed a webpage within a Note in a KB
What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...
1
Future consideration
6
VOTE
Ability to change color and remove table borders in Notes
What is the challenge? When creating a table in Knowledge, I'm unable to remove borders or change their color What is the impact? If I need to lay the page out in a specific way, one way to accomplish this is to use a table; however, I don't alway...
0
Future consideration
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