My ideas: Empathy sessions
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1
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Empathy Sessions - don't show historical chat
We would like a new setting in empathy sessions to prevent the historical chat from being displayed to users who join. This is because we conduct empathy sessions with customers of ours who are competitors so we don't want them in the session at t...
0
Future consideration
23
VOTE
Add polls in advance for an empathy session
When preparing for an empathy session, I'd like to be able to create polls to ask the attendees and I'd like to be able to create these ahead of the session. Then, in the session I'd like to be able to select a pre-created poll to ask the audience.
0
Future consideration
5
VOTE
Editable Workspace in Empathy Sessions
Who would benefit? Product managers, facilitators of sessions, customers and participants of empathy sessions What impact would it make? Allow us to streamline tools when hosting empathy sessions How should it work? Have a space within an active e...
0
Future consideration
3
VOTE
3
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Provide option to select from Aha! users to invite to an empathy session
Who would benefit? Teams who are looking to use empathy sessions for internal collaboration where the majority of invitees are Aha! users What impact would it make? Would allow product teams to facilitate internal collaboration and feedback sessio...
0
Future consideration
8
VOTE
Import transcribed audio recordings into empathy sessions
Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
4
Future consideration
6
VOTE
Reporting for empathy sessions
I would like to be able to run reports to see: How many empathy sessions we have run and when Who was invited and attended The insights, learnings, and ideas that come out of the session Each of the messages sent We can use these report to share w...
1
Future consideration
2
VOTE
Embed videos and images in an Empathy Session
Who would benefit? product managers and customers providing feedback What impact would it make? Allow PM's to explain answers to questions for empathy session participants or record demo videos for design feedback with additional context. How shou...
0
Future consideration
2
VOTE
6
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