Who would benefit? |
Teams who are looking to use empathy sessions for internal collaboration where the majority of invitees are Aha! users |
What impact would it make? |
Would allow product teams to facilitate internal collaboration and feedback sessions where the primary objective is to create new ideas. |
How should it work? |
When selecting contacts for the empathy session, allow the option to select from existing Aha! users rather than typing their name in. |
Empathy sessions were sunset on April 11, 2025. Customers told us they instead prefer live calls with customers. If you are looking for a way to manage your customer interviews, we recommend Aha! Discovery.