Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste each volley of the conversation into a session, one at a time :/ This is hugely time-consuming since most of our recordings are between 30min to 2hrs long. It would be fantastic if there were a way to import CSV transcripts into Aha! Empathy Sessions.