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Share your product feedback

Rename empathy sessions

Who would benefit?

Align terminology with what we use it for Early adopter/BETA

What impact would it make?

Make it easier for the team to adopt it

How should it work?

Custom terminology like other aha! features.



  • ADMIN RESPONSE
    May 12, 2025

    Empathy sessions were sunset on April 11, 2025. Customers told us they instead prefer live calls with customers. If you are looking for a way to manage your customer interviews, we recommend Aha! Discovery.

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