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Set default collapsed state for a Knowledge Base

What is the challenge? Currently the navigation tree on the left-hand side of a knowledge base is expanded by default, so all folders and notes are shown. What is the impact? In a Knowledge Base with many documents, this can make it harder to loca...
Emily Yankush about 1 month ago in  0 Likely to implement

Add "Ideas > Created" filter option to the "To Slack" Integration

Our teams would like to subscribe to a Slack channel that provides a message when new Ideas are submitted. The teams would like to only see newly-added items, as those new Idea additions require review and response, unlike subsequent individual vo...
Mike Madison about 4 years ago in Slack 1 Likely to implement

Exclude fields from Slack integration

Currently, the default value sends all fields. If I want to send all fields except, for example, "private comments" from the ideas portal to a dedicated ideas channel in slack, I have to add all the fields except "private comments" manually. In...
Guest about 6 years ago in Slack 1 Likely to implement

Visible Loading Indicator

What is the challenge? Slow loading Idea popup without loading indicator What is the impact? UX/UI Improvement / Clarify application state to user Describe your idea Could you increase the size of the three-dot loading indicator inside Ideas popup...
Guest 8 days ago in Ideas 0 Likely to implement

Edit the documents in a KB outside of the existing parent line

What is the challenge? Currently when you create a knowledge base , you select the root document to publish. Any child notes nested underneath it are included as well. There is a need to edit the documents in a KB in a broader way. How would you s...
Emily Yankush 2 months ago in Knowledge base / Notes 0 Likely to implement

Publish the same note to multiple KBs

What is the challenge? Currently a note can only be published in a single KB. Users need to publish the same note to multiple KBs when: It is a different audience needing the same info They set up different SSO methods per KB. How would you solve ...
Emily Yankush 2 months ago in Knowledge base / Notes 0 Likely to implement

Allow Workspace Owners to import users in bulk

Who would benefit? Workspace Owners who are not admins What impact would it make? Workspace owners who are trying to invite several users to their workspace--allowing them to import in bulk increases efficiency so they don't have to add these user...
Stephanie Lechner 6 months ago in Account settings 0 Likely to implement

Trigger activity webhook event when a many-to-many custom table field value is added to a record

Who would benefit? Users that use many-to-many custom table fields on their records and would like to use that information when one is added What impact would it make? How should it work? When a user adds a many-to-many custom table value to a rec...
Will Lawrence 7 months ago in API / Integrations 0 Likely to implement

Support mapping Ideas Category custom field through integrations

Who would benefit? Customers who want to send Idea Category information across their integration to their development team. What impact would it make? When customer adds ideas category field as a custom field to their records (i.e. epic, feature),...
Ashley Tierney 4 months ago in Integrations 2 Likely to implement

Capacity report - Correctly show when work was logged on feature

Who would benefit? Product owners creating capacity reports using 'Team by time' scenarios What impact would it make? Fix a bug where logged work is copied to every time interval a story is estimated in How should it work? At the moment, if a feat...
Daniel Campbell 7 months ago in Capacity planning 1 Likely to implement