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Ideas portal

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AI detected categories in ideas submission

What is the challenge? We have a large number of workspaces and categories in our product taxonomy and would like to use AI to analyze ideas when submitted to suggest the right combination of where these ideas should live when customers submit ide...
Jerimiah Rudden about 3 hours ago in Ideas portal 0 Future consideration

Idea Portal Id in ideas API

What is the challenge? Currently we are not getting idea portal id for an idea What is the impact? Describe your idea
Guest 4 days ago in Ideas portal 0

Add ability for users to report on their ideas from the ideas portal

What is the challenge? When users are logged into the ideas portal, they want to view a report of all their ideas, the status of their ideas, which features they're promoted to, and the timeline for delivery. Currently, we can build this report, b...
Eliza Crawford 13 days ago in Ideas portal 0 Future consideration

Remove +1 vote added on idea submission for submit-only portals

What is the challenge? Our team has a process where we gather customer votes through a submit-only portal throughout the year, then at the end of the year we open up these questions for voting w/ a vote limit to our customers' designated voters. C...
Max Robbins 19 days ago in Ideas portal 1 Future consideration

Allow admins to control the frequency of the Ideas portal summary email

What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...
Alex Horan 3 months ago in Ideas portal 1 Future consideration

Easier way to ensure specified fields carry over to promoted record

What is the challenge? Today, to ensure custom fields on an idea carry over on promotion, this requires a lot of manual set up - creating duplicate custom fields on promoted record layout and ensuring they have the same API key. This requires a pr...
Max Robbins 3 months ago in Ideas portal 2 Future consideration

Option to sync layout between idea portal and idea record

What is the challenge? Often when I am creating an ideas portal, I want the ideas form I set up in the portal to have the same fields show up automatically in the idea record. However, I currently need to also customize the idea record's layout in...
Max Robbins 3 months ago in Ideas portal 1 Future consideration

Allow custom Goal field on Ideas portal layout

What is the challenge? On an internal use Ideas portal, we are unable to add a custom Goals field. What is the impact? We prioritize work that is associated to corporate goals. If this information is known at the time of idea submission, this woul...
Heidi Sorensen 12 days ago in Ideas portal 0 Future consideration

Allow idea automation to include submitting organization as a condition

What is the challenge? When an idea is submitted or changes status I want the account team members associated with the customer that submitted the idea to be notified (or added as watchers). This is not possible today, and as a result I have to no...
Alex Horan 2 months ago in Ideas portal 0 Future consideration

Merge Ideas Portal Users

Who would benefit? Portal Administrators and Community What impact would it make? This would allow portal admins to ensure users are only able to vote once per idea rather than multiple times by registering more than one email address and/or corre...
David W 9 months ago in User management 2 Future consideration