Ideas portal
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AI detected categories in ideas submission
What is the challenge? We have a large number of workspaces and categories in our product taxonomy and would like to use AI to analyze ideas when submitted to suggest the right combination of where these ideas should live when customers submit ide...
0
Future consideration
4
VOTE
Add ability for users to report on their ideas from the ideas portal
What is the challenge? When users are logged into the ideas portal, they want to view a report of all their ideas, the status of their ideas, which features they're promoted to, and the timeline for delivery. Currently, we can build this report, b...
0
Future consideration
16
VOTE
Allow admins to control the frequency of the Ideas portal summary email
What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...
1
Future consideration
4
VOTE
Remove +1 vote added on idea submission for submit-only portals
What is the challenge? Our team has a process where we gather customer votes through a submit-only portal throughout the year, then at the end of the year we open up these questions for voting w/ a vote limit to our customers' designated voters. C...
1
Future consideration
1
VOTE
9
VOTE
Easier way to ensure specified fields carry over to promoted record
What is the challenge? Today, to ensure custom fields on an idea carry over on promotion, this requires a lot of manual set up - creating duplicate custom fields on promoted record layout and ensuring they have the same API key. This requires a pr...
2
Future consideration
10
VOTE
Option to sync layout between idea portal and idea record
What is the challenge? Often when I am creating an ideas portal, I want the ideas form I set up in the portal to have the same fields show up automatically in the idea record. However, I currently need to also customize the idea record's layout in...
1
Future consideration
6
VOTE
Allow idea automation to include submitting organization as a condition
What is the challenge? When an idea is submitted or changes status I want the account team members associated with the customer that submitted the idea to be notified (or added as watchers). This is not possible today, and as a result I have to no...
0
Future consideration
1
VOTE
Allow custom Goal field on Ideas portal layout
What is the challenge? On an internal use Ideas portal, we are unable to add a custom Goals field. What is the impact? We prioritize work that is associated to corporate goals. If this information is known at the time of idea submission, this woul...
0
Future consideration
15
VOTE
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