Ideas portal

What is the challenge? When we currently have an ideas portal that we longer need, we have to disable the portal and prefix the name with archive. What is the impact? Having the option to archive an ideas portal and move to history (or an archived...

The use case is that the customer has an ideas workflow where all submitted ideas need to go through a review process before they are actually published to the portal via the visibility settings. What currently displays on the screen upon submitti...

The ideas portal email updates are great for closing the loop with stakeholders, but some users have complained about the volume of emails they get because of the many statuses we use. I would like to be able to choose what statuses warrant an ema...

We would like the ability to add system, standard, and custom fields to the window or card to the left of each individual idea. One specific use case we have already for this is to add the "Assigned to" field to this window. This idea would need t...

Pinned ideas are an excellent way to bring attention to ideas we'd like to quickly get some feedback on. While being positioned at the top of the ideas list is great for drawing attention, this realestate in the portal is pretty valuable to us. We...

Upon adding an idea in the portal, if the user tries to hit submit without populating required fields, it gives the error message, this field is required. Upon entering the information into those fields, the error message should go away, but it do...

As a user I can set the default report when clicking "View report" from the "Overview" view in the idea portal so that users can easily see a custom report without having to look for it under Roadmaps.

What is the challenge? We want to limit the ability for customers accidentally uploading sensitive information files. We can filter file types in the Attachment field, but we can't if we add the description field What is the impact? Medium Describ...

We need Product Owners to have full rights to configure their Ideas Portals (without giving them account Admin rights). From what I can tell, to do the necessary level of Idea Portal config, you have to be an Admin - this is prohibitive because it...

When using the Zendesk widget, occasionally one of my support reps will put an idea under the wrong product in our product line. After I have reclassified the idea under the right product, the ID stays the same which seems to be confusing for supp...