Let internal portal users easily see all ideas from an Organization
Who would benefit? Our internal portal users - account managers, customer success managers, etc who want to see which ideas a specific client is interested in. What impact would it make? We would no longer need to provide these uers with reports f...
Amanda K
over 1 year ago
in Ideas portal
0
Future consideration
What is the challenge? An Idea can have many comments associated with them, some a valuable and some are not, finding valuable comments seems to take an age scrolling through many pages (sometimes) What is the impact? Understanding value in commen...
Martin W
8 months ago
in Ideas portal
0
Future consideration
Ability to configure keywords on Ideas to improve discoverability in portal
When stakeholders are using an Ideas portal they are searching for a term they are familiar with, and this may not have been used on an idea they are actually searching for. In our industry an example would be searching for "Taxes" and not locatin...
Michael Bruner
over 2 years ago
in Ideas portal
1
Future consideration
We would like the ability to add/edit the layout of the "overview box" in the Idea Portal layout. We have fields that we make public that are based on the idea status. Having those field under the status of the idea would be helpful.
Chris Eichermüller
about 4 years ago
in Ideas portal
0
Future consideration
Accept multiple external authentication endpoints for SSO in the ideas portal so customers can be secured via MFA
We have managed to setup SSO for internal staff members, but it's currently not possible to accept multi federal. What we need is either a SSO for Microsoft account or multi federated so our customers can seamlessly login with microsoft SSO.
Clare Bonsall
over 3 years ago
in Ideas portal
4
Unlikely to implement
It would be awesome if we had a way to post messages in the idea portal for users. I'm currently thinking about using this around the holidays to share updated SLA time frames (our portal is internal and we commit to a certain time frame for respo...
Guest
about 6 years ago
in Ideas portal
2
Already exists
Single Ideas portal that lets me customize which ideas are shown based on a set of rules
We run a series of pre-release programs that only some customers/partners are enrolled in. Members of a pre-release program should only see the ideas for the programs they're enrolled in vs seeing all ideas for all of our pre-release programs. Rig...
Jeff Champagne
almost 5 years ago
in Ideas portal
3
Future consideration
Allow the maximum votes per person per idea to be higher
Currently there is a 10 vote per idea cap. It would be nice to be able to allow a user to use all their available votes on one idea. This would allow the user to show that out of all the ideas, a single idea is the most important feature for them....
Guest
almost 7 years ago
in Voting
2
Unlikely to implement
Be able to search the "tags" on Ideas on the Idea Portal
currently the search capability only searches the titles of the ideas, it would be helpful to also be able to have it search the customized tags as well.
Guest
over 8 years ago
in Ideas portal
1
Already exists
Our portal is used internally to capture feature requests from the field. The form we use is failry complex in terms of the amount of information we require the Sales and Pre-Sales people to complete; often this can take time to complete. The requ...
Dan Jeffery
over 4 years ago
in Ideas portal
2
Future consideration