Among other attributes tracked in Zendesk, client name is an important factor in understanding the impact of, and reporting on our response to enhancement requests. Without the ability to map these attributes from Zendesk, we will have to manually...
Guest
over 9 years ago
in Ideas portal
5
Already exists
I would like to extend the current subscriber/notifications to also provide updates when someone votes on their idea and any kind of update occurs beyond just the current notifications which are tied to certain status changes. This is extremely us...
Guest
over 9 years ago
in Ideas portal
2
Already exists
Product Portal: Make it easier to instantly see which product ideas you are looking at.
I would like to have the Idea reference number alongside the Idea Name. We have three products in the portal and for our new users to the portal it is not immediately obvious which product they are viewing. The first thing they see is the default ...
Guest
over 9 years ago
in Ideas portal
3
Already exists
Create an idea on behalf of a user (while using the Zendesk integration)
It'd be really nice if it didn't create the idea as the Zendesk user and just have it show up as a vote from the person who submitted the ticket.
Really it should show up as that person who created the idea instead of the analyst who has their Zen...
Jake Spirek
over 9 years ago
in Ideas portal
2
Already exists
With many products, it can be a pain to view all of the ideas when they're only at the product level. The ability, via a tabular view, to see a snapshot of all idea for a product line or a complete organization would be helpful. Similarly, managin...
Guest
over 9 years ago
in Ideas portal
3
Already exists
I often get emails from people with suggestions and other ideas. It would be super convenient to be able to forward any email to a specific email address and have that become a new idea in the system.
Mat Jennings
over 9 years ago
in Ideas portal
0
Already exists
Allow SAML / SSO created users to be placed in a default permissions group
We are allowing all the engineers in our company to view the roadmap information in Aha! by enabling SSO registration. It's a transparency policy that enables the engineers to see how the feature pipeline is determined.
Issue here is that SSO crea...
Marcus Gavel
over 9 years ago
in User management
6
Already exists
Currently ideas portal times are in GMT - would be nice to have these be localized so emails that come through from ideas & updates to ideas display event times in the local times for the user.
Danny Archer
over 9 years ago
in Ideas portal
10
Unlikely to implement