My ideas: Ideas portal

What is the challenge? I need to know when a custom attribute in a Proxy Vote has changed. What is the impact? We are unable to fully launch our Idea Escalation process with this feature. Describe your idea We have a custom attribute for proxy vot...

Who would benefit? Portal users and Aha users What impact would it make? Easier reference to an idea How should it work? Add ability to show reference number for each idea. No behavior change for the software

What is the challenge? We would like to separate attributes on the Proxy Vote layout by user type using tabs. Some are for Customer Success Managers, some are for Customer Success Architects and some are for Product Managers. What is the imp...

What is the challenge? When users are logged into the ideas portal, they want to view a report of all their ideas, the status of their ideas, which features they're promoted to, and the timeline for delivery. Currently, we can build this report, b...

When using the zendesk integration to submit ideas into Aha, the integration creates a proxy vote correctly using the Zendesk filer's email address. But the integration does not populate the organization and comments. This forces us to go back to ...

What is the challenge? Large customers have a huge catalogue of products and categories in their ideas portals when they have a central ideas portal. With hundreds of products and categories, it can be hard for customers to filter the ideas port...

What is the challenge? Entering ideas directly into Aha while at a trade show would be very efficient but having to enter our email addresses every time is cumbersome and takes extra steps. What is the impact? Having to enter my email addr...

What is the challenge? We've created terminology for statuses in our portals. These created terminologies are not being used in the Salesforce Idea view. What is the impact? This creates an inconsistent user experience as the statuses disp...

Right now we're using proxy vote by organization to understand the number of client organizations that will benefit from an idea. However, because there is not a permission structure per organization sometimes multiple team members of the organiza...

What is the challenge? Our organizations have custom fields that are also segment groupings. Our industries wish to be able to view by organization (proxy votes view in the portal) but also have the ability to filter by segment. This is not poss...