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JIRA Service Desk Request integration with ideas

We have a central point of contact for users to get in touch with us. It is via JIRA Service Desk. To keep it central, but efficient, it will be good if a submission into JIRA Service desk can take a particular issue type and automatically submit ...
Guest about 8 years ago in Ideas 15 Future consideration

Hide Idea Categories From Portals

We have two portals, one for internal users and one for customers. The customer portal only needs a simple list of categories - no children categories. The customer portal is submit only. For the staff portal, after a product manager has looked at...
Guest about 9 years ago in Ideas / Ideas portal 9 Future consideration

Load Description Field Template when Promoting an Idea to Epic

When promoting an idea to an Epic (or feature), the Description Field template you have associated with the Epic workflow does not load automatically. This presents a problem in that you are allowing a way to create an Epic that bypasses the disci...
Peter Bongiorno almost 3 years ago in Ideas 2 Future consideration

Display email address/email domain on Ideas Page Layout.

What is the challenge? Users cannot see the submitter's email address or domain on an Idea What is the impact? Users have to navigate through the idea to a report to see the information Describe your idea I would like to be able to add the submitt...
Leanne Miller 5 months ago in Ideas 1 Already exists

Update idea rank should remove value for records removed from ranked list

What is the challenge? When you click "update idea rank" in a prioritization view, it doesn't remove the rank value from any records that have been removed from the list. What is the impact? Over time, this causes records (ideas/features) reports ...
Jon Ragsdale 7 months ago in Features / Ideas / Reports 0 Future consideration

Allow filtering by organization on the ideas prioritization view

What is the challenge? Unable to easily create a prioritization view for a specific organization. What is the impact? I'd need to manually add ideas to the prioritization view based on a separate report to segment the ideas for a specific organiza...
Kristina Gass 6 months ago in Ideas 0 Future consideration

Limit to own workspace when searching for idea to merge into

What is the challenge? If users have read access to multiple workspaces ideas from all of those workspaces will appear as options to merge into. What is the impact? Potential errors with cross-workspace merges. Larger search lists to work with. De...
Alex Berestenko 4 months ago in Ideas 0 Future consideration

Disallow changes to ideas in specific statuses

As an Idea administrator or Product Owner, I'd like the original submitter to be unable to edit the idea that is in-progress or shipped, so it does not look like we implemented their altered narrative. Either admin editable in custom statuses, or ...
Guest over 8 years ago in Ideas 3 Future consideration

Saving work as submitting an idea

What is the challenge? Gathering all information needed to submit an idea can take time and sometimes the idea form is closed out by mistake. What is the impact? Time Describe your idea Saving your answers as a draft as working way through idea.
Guest 4 months ago in Ideas 0 Future consideration

Rank Ideas by Organization

One of the most powerful (and fun!) exercises I perform with my stakeholders is to interactively ask (or force) them to rank ideas. Whilst many ideas can have a "must have" status, no two ideas can be top of the list. Oftentimes, the final rating ...
Joe Buehlmeyer almost 3 years ago in Ideas 2 Future consideration