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Status Already exists
Categories Ideas
Created by Leanne Miller
Created on Jul 16, 2024

Display email address/email domain on Ideas Page Layout.

What is the challenge?

Users cannot see the submitter's email address or domain on an Idea

What is the impact?

Users have to navigate through the idea to a report to see the information

Describe your idea

I would like to be able to add the submitter's email address and email domain fields onto the Ideas Page Layout. I can include them in a report so I should be able to display them on a layout.

  • ADMIN RESPONSE
    Jul 17, 2024

    This is possible today with organizations in the Ideas Advanced plan. You can associate portal users with their organizations via their email domain. Then their organization name will be shown automatically on the idea page, right next to their name.

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    Jul 16, 2024

    This is critical for us to be able to track and identify customer requests. Without it we will not be able to scale our Ideas capabilities to meet the needs of our 12,000 customers.