What is the challenge? |
Users cannot see the submitter's email address or domain on an Idea |
What is the impact? |
Users have to navigate through the idea to a report to see the information |
Describe your idea |
I would like to be able to add the submitter's email address and email domain fields onto the Ideas Page Layout. I can include them in a report so I should be able to display them on a layout. |
This is possible today with organizations in the Ideas Advanced plan. You can associate portal users with their organizations via their email domain. Then their organization name will be shown automatically on the idea page, right next to their name.
This is critical for us to be able to track and identify customer requests. Without it we will not be able to scale our Ideas capabilities to meet the needs of our 12,000 customers.