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Adding a filter that can show cases that have changed the verification status from "to Verify" to "Ok" in a given timeframe.

What is the challenge? Pulling out cases that have gone trough verification. What is the impact? Not being able to view how many cases were verified in a certain timeframe. Describe your idea A From-To filter that will filter out cases that have c...
Lazar Petrovic 3 months ago in Application 0 Already exists

Add command to duplicate a knowledge base.

What is the challenge? Need to create many KB; would like to create one as a standard and then create the others by duplicating that first one. What is the impact? Saves a lot of work/time. Describe your idea Create command to clone one perfect KB...
Mark T 23 days ago in Knowledge base 2 Future consideration

Additional custom domain for knowledge base

What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
Jack Parr about 1 month ago in Knowledge base 0 Future consideration

Whiteboards: enforce "required fields" when converting Aha! Shapes to Aha! records

What is the challenge? It is great that Aha! Shapes can be converted into Aha! records. We require certain fields to be completed when a record is created as they are important to ensure the next steps in the workflow can move forward quickly. The...
Dale Potter about 1 month ago in Whiteboards 0 Future consideration

Allow idea automation to include submitting organization as a condition

What is the challenge? When an idea is submitted or changes status I want the account team members associated with the customer that submitted the idea to be notified (or added as watchers). This is not possible today, and as a result I have to no...
Alex Horan 4 months ago in Ideas portal 0 Future consideration

Link by Reference ID should work even after converting the record to another type

What is the challenge? When I convert an Aha feature (say, https://mycompany.aha.io/features/PRODUCT-870) to an Epic (say, https://mycompany.aha.io/epics/PRODUCT-E-20), the original link no longer works and returns a 404. This is horribly confusin...
Michael Vitalo 9 months ago in Roadmaps 0 Future consideration

Hide will not implement / shipped releases in Releases -> Gantt View

What is the challenge? I have no easy way to hide will not implement releases from the Gantt View Other views automatically hide these releases by default. What is the impact? Confusion & Time: If the release is 'will not implement' then I lik...
Cheryl Hatos 4 months ago in Releases 0 Future consideration

Bulk edit workspace sharing permissions on documents

What is the challenge? I have a need to hide a folder of documents in my Knowledge Advanced hierarchy. I am working on a new idea. And I am laying it out in notes under a folder, to keep the thoughts together. I don't yet know how many documents I...
Melissa Hopkins 6 months ago in Knowledge base 0 Future consideration

Restrict statuses/workflow for Ideas based on promotion status

What is the challenge? I'd like to have the option to restrict statuses/workflow transitions based on promotion status or non promotion status of an Idea. Specifically, I'd like to turn off the currently default situation in which an idea can be "...
Guest 13 days ago in Ideas 0 Future consideration

User permissions: prevent users from deleting records

We occasionally have situations where data is deleted and then we realize it needs to be recovered. If we notice this within 7 days we can restore the records from the recycle bin, but we would prefer to disable the ability to delete records for s...
Dale Potter almost 2 years ago in Account settings 3 Future consideration