Adding a filter that can show cases that have changed the verification status from "to Verify" to "Ok" in a given timeframe.
What is the challenge? Pulling out cases that have gone trough verification. What is the impact? Not being able to view how many cases were verified in a certain timeframe. Describe your idea A From-To filter that will filter out cases that have c...
Lazar Petrovic
3 months ago
in Application
0
Already exists
What is the challenge? Need to create many KB; would like to create one as a standard and then create the others by duplicating that first one. What is the impact? Saves a lot of work/time. Describe your idea Create command to clone one perfect KB...
Mark T
23 days ago
in Knowledge base
2
Future consideration
What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
Jack Parr
about 1 month ago
in Knowledge base
0
Future consideration
Whiteboards: enforce "required fields" when converting Aha! Shapes to Aha! records
What is the challenge? It is great that Aha! Shapes can be converted into Aha! records. We require certain fields to be completed when a record is created as they are important to ensure the next steps in the workflow can move forward quickly. The...
Dale Potter
about 1 month ago
in Whiteboards
0
Future consideration
Allow idea automation to include submitting organization as a condition
What is the challenge? When an idea is submitted or changes status I want the account team members associated with the customer that submitted the idea to be notified (or added as watchers). This is not possible today, and as a result I have to no...
Alex Horan
4 months ago
in Ideas portal
0
Future consideration
Link by Reference ID should work even after converting the record to another type
What is the challenge? When I convert an Aha feature (say, https://mycompany.aha.io/features/PRODUCT-870) to an Epic (say, https://mycompany.aha.io/epics/PRODUCT-E-20), the original link no longer works and returns a 404. This is horribly confusin...
Michael Vitalo
9 months ago
in Roadmaps
0
Future consideration
Hide will not implement / shipped releases in Releases -> Gantt View
What is the challenge? I have no easy way to hide will not implement releases from the Gantt View Other views automatically hide these releases by default. What is the impact? Confusion & Time: If the release is 'will not implement' then I lik...
Cheryl Hatos
4 months ago
in Releases
0
Future consideration
Bulk edit workspace sharing permissions on documents
What is the challenge? I have a need to hide a folder of documents in my Knowledge Advanced hierarchy. I am working on a new idea. And I am laying it out in notes under a folder, to keep the thoughts together. I don't yet know how many documents I...
Melissa Hopkins
6 months ago
in Knowledge base
0
Future consideration
Restrict statuses/workflow for Ideas based on promotion status
What is the challenge? I'd like to have the option to restrict statuses/workflow transitions based on promotion status or non promotion status of an Idea. Specifically, I'd like to turn off the currently default situation in which an idea can be "...
User permissions: prevent users from deleting records
We occasionally have situations where data is deleted and then we realize it needs to be recovered. If we notice this within 7 days we can restore the records from the recycle bin, but we would prefer to disable the ability to delete records for s...
Dale Potter
almost 2 years ago
in Account settings
3
Future consideration